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Frequently Asked Questions

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  • May I request the signing of an NDA?

    We guarantee the safety and security of your parts through our confidentiality clauses embedded in our Terms of Sale. Nevertheless, we would be delighted to sign a separate NDA if your organisation deems it necessary. Kindly get in touch with our sales team to learn more about the specifics.

  • Is V1 customs cleared for international orders?

    For orders that require international shipping, V1 will clear customs and cover any associated fees.

  • In what way does V1 ensure quality and consistency?

    We are certified under ISO-9001, and our team of in-house engineers monitors the process to ensure that every part meets our rigorous quality standards.

  • Where are my parts manufactured?

    We have assessed our manufacturing partners globally. Based on your location and component requirements, we can provide you with options to select a local or international manufacturer.

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